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Expert Service


What is a Trusted Advisor?


A Trusted Advisor is a Siebel certified consultant with many years of practical Siebel experience.

A Trusted Advisor is able to advise Siebel clients about industry-specific "best practice" business processes and functionality, guide them through a myriad of technology issues, and manage complex Siebel projects.

Clients use a Trusted Advisor as their internal resource and often as their project manager. Because they are usually attempting to manage, implement or upgrade an advanced Siebel CRM solution for the first time, they place their trust in an expert who has successfully completed the process many times before.

A Trusted Advisor:
 
  • is able to translate business requirements into embedded functionality.
  • has the technical and functional expertise to help and advise clients and their implementation partners.
  • has extensive experience from successfully managing similar projects for major organisations across Europe. 
News


07/07/11 
Customer Loyalty Management in a Telecom Environment.


By Henrik T. Moestrup - htm@3cconsult.eu 
Kartik Balachandran is maybe the most knowledgeable Siebel consultant within the use of Siebel Loyalty in Telecom Environments. He have been involved in a numbe...


18/03/11 
Vacant Consultant - March 2011


By Poul Erik Petersen - pep@3cconsult.eu 
In March we will have four Siebel Trusted Advisors in Europe ready for new challenging projects.


18/11/10 
Vacant Consultant - November


By Poul Erik Petersen - pep@3cconsult.eu 
In November and December 2010 we will have four Siebel Trusted Advisors in Europe ready for new challenging projects.


28/09/10 
Independent Research Firm Recognizes Oracle as a Leader in CRM Suites


By Henrik T. Moestrup - htm@3cconsult.eu 
Oracle has been named a Leader in two new Forrester Research, Inc reports focusing on CRM. “The Forrester Wave™; CRM Suite for Large Organizations, Q2 2010” and...