Expert Service
In addition to our regular consulting services, 3C has an Expert Service that offers an enhanced level of expertise to both Professional Siebel Implementation Partners and client teams in the form of well-defined review checkpoints and specific, targeted services during implementation.
3C Expert Service is also an option for those clients who would like to have specific, functional expertise involved on short notice; eg., a business architect with Siebel Marketing expertise or a Trusted Advisor who is an Oracle BI/ Siebel Analytics specialist.
Some of our Expert Service areas are:
- Siebel Sales
- Siebel Service
- Siebel Field Service
- Siebel Marketing and Campaign Management
- Siebel Loyalty
- Siebel Analytics (Oracle BI)
- Siebel Partner Relationship Management (PRM)
- Siebel Help Desk
- Siebel Order Management
- Siebel Master Data Management (MDM)
- Siebel CTI (Computer Telephony Integration)
- Siebel Customer Self-Service
